Privacy Policy

Your privacy is important to us. Learn how we protect and handle your data.

Effective Date: 19/10/2025

Introduction

Welcome to Sharbuz. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

We are committed to protecting the privacy of our users and ensuring that personal data is handled responsibly. By using our app or website, you agree to this Privacy Policy.

Information We Collect

We collect information to provide and improve our services, including:

For Users:

• Name, email address, and contact details (if you provide them).
• Location data (to show nearby offers and stores).
• Device and usage data such as app activity and preferences.
• Transaction details related to cashback, offers, or redemptions.

For Merchants:

• Business details such as shop name, address, contact number, business category, and offer listings.
• Profile images, location, and operational information (like store hours or promotions).

How We Use Information

We use collected data to:

• Connect users with nearby shops, offers, and rewards.
• Enable merchants to promote offers to nearby customers.
• Communicate updates, new features, and offers.
• Prevent fraud, improve security, and enhance user experience.
• Comply with applicable laws and regulations.

Data Visibility

User Data:

User information (like phone numbers, email, or personal details) is never shared publicly or with merchants. Merchants can send offers to nearby users only through the Sharbuz system — without seeing the user's contact information.

Merchant Data:

Merchant information such as business name, address, category, offers, and public contact number is publicly available on the Sharbuz platform to help customers discover local stores. Merchants understand and consent that this information will be visible to users within the app and website.

Data Sharing

We do not sell or trade personal information.

We may share limited data only in these cases:

• With service providers or partners who help us operate our platform (under strict confidentiality).
• When required by law or government authorities.
• To protect the rights, property, or safety of Sharbuz and its users.

Data Security

We use reasonable security measures to protect data from unauthorized access, alteration, or loss.

Your Rights

You may:

• Access or update your account details.
• Request deletion of your data.
• Withdraw consent to receive marketing messages.
• Contact us at team@sharbuz.com for any privacy-related requests.

Third-Party Services

Our platform integrates with third-party services to provide you with better functionality:

• Payment Processing: We use secure third-party payment processors to handle transactions. These services have their own privacy policies and security measures.
• Analytics Services: We may use analytics tools to understand app usage and improve our services.
• Cloud Services: Data may be stored and processed using cloud service providers with appropriate security safeguards.
• Communication Services: We use third-party services for sending notifications, emails, and SMS messages.

These third-party services operate under their own privacy policies, and we encourage you to review them.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic app functionality and security.
• Analytics Cookies: Help us understand how users interact with our app.
• Preference Cookies: Remember your settings and preferences.
• Marketing Cookies: Used to deliver relevant advertisements (with your consent).

You can manage cookie preferences through your device settings or browser options.

Policy Updates

We may modify this Privacy Policy from time to time. Any updates will be posted on our platform, and your continued use of Sharbuz indicates your acceptance of the revised terms.

Contact Us

If you have any questions or concerns, please reach us at:

📧 team@sharbuz.com

SharBuz