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SharBuz

Shipping Policy

Understanding delivery terms and shipping guidelines for our platform

Effective Date: 19/10/2025

Introduction

Sharbuz is a platform that connects users with local merchants and helps discover offers, make payments, and engage with nearby shops.

We do not sell products directly and do not handle shipping or deliveries.

Merchant Delivery Responsibility

Any shipping, delivery, or transportation of products is solely the responsibility of the merchant.

If a merchant offers home delivery or shipping, the user must contact the merchant directly for details, tracking, or issues related to the delivery.

Sharbuz is not liable for:

  • • Delays in delivery
  • • Loss, damage, or condition of the delivered product
  • • Incorrect or missing items

User Responsibilities

  • • Users should verify delivery terms, shipping charges (if any), and timelines with the merchant before making a purchase.
  • • Any disputes or refund requests related to delivery must be resolved directly with the merchant.

Platform Role

  • • Sharbuz only facilitates the connection between users and merchants.
  • • We may provide merchant contact information and offer details, but Sharbuz does not guarantee or manage any deliveries.
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Important Notice

No Direct Shipping: Sharbuz does not handle any shipping, delivery, or logistics operations.

Merchant Responsibility: All delivery-related matters are between the user and the merchant.

Platform Limitation: We provide the platform for connection but do not manage or guarantee deliveries.

Contact Us

For questions about merchant policies or to report issues with the Platform itself, contact:

📧 team@sharbuz.com

🌐 www.sharbuz.com